Saturday, February 17, 2007

HP Compaq manuals

Fixing a HP/Compaq laptop yourself? Need some help with taking the laptop apart? Here are links to manuals with step-by-step disassembly instructions. All these manuals are available from the HP website.
Here’s how to get the manual:
1. Follow the link
2. Select your model
3. Go to manuals
4. Find the maintenance and service guide and open it up (pdf file, some of them are huge)
5. Go to Removal and Replacement procedures chapter, you’ll find disassembly instructions in there
Manuals for the following Compaq Armada Notebook PC series. Get maintenance and service guide.
Compaq Armada 110, Compaq Armada 110s, Compaq Armada 1100, Compaq Armada 1500, Compaq Armada 1500c, Compaq Armada 1700, Compaq Armada 1750, Compaq Armada 3500, Compaq Armada 4100, Compaq Armada 4200, Compaq Armada 6500, Armada 7300, Compaq rmada 7400, Compaq Armada 7700, Compaq Armada 7800, Compaq Armada e500, Compaq Armada e500s, Compaq Armada E700, Compaq Armada m300, Compaq Armada m700, Compaq Armada SB, Compaq Armada V300
Manuals for the following Compaq Evo Notebook PC series. Get maintenance and service guide.
Compaq Evo n150, Compaq Evo n160, Compaq Evo n180, Compaq Evo n400c, Compaq Evo n410c, Compaq Evo n600c, Compaq Evo n610c, Compaq Evo n610v, Compaq Evo n620c, Compaq Evo n800c, Compaq Evo n800v, Compaq Evo n800w, Compaq Evo n1000c, Compaq Evo n1000v, Compaq Evo n1005v, Compaq Evo n1010v, Compaq Evo n1015v, Compaq Evo n1020v, Compaq Evo n1050v, Compaq Evo n200, Compaq Evo n110, Compaq vo n115
Manuals for the following HP Compaq Notebook PC series. Get maintenance and service guide.
HP Compaq 2400, HP Compaq 4400, HP Compaq 6100, HP Compaq 6200, HP Compaq 6300, HP Compaq 6305, HP Compaq 7400, HP Compaq 8200, HP Compaq 8400, HP Compaq 9400, HP Compaq nc4000, HP Compaq nc4010, HP Compaq nc4200, HP Compaq nc6000, HP Compaq nc6400, HP Compaq nc8000, HP Compaq nw8000, HP Compaq nw8240, HP Compaq nx4300, HP Compaq nx4800, HP Compaq nx4820, HP Compaq nx5000, HP Compaq nx6130, HP Compaq nx7000, HP Compaq nx7010, HP Compaq nx7100, HP Compaq nx7200, HP Compaq nx7220, HP Compaq nx7300, HP Compaq nx9000, HP Compaq nx9005, HP Compaq nx9008, HP Compaq nx9010, HP Compaq nx9020, HP Compaq nx9030, HP Compaq nx9040, HP Compaq nx9100, HP Compaq nx9105, HP Compaq nx9110, HP Compaq nx9500, HP Compaq nx9500A, HP Compaq nx9600
Manuals for the following HP Pavilion Notebook PC series. Get maintenance and service guide.
HP Pavilion de2000, HP Pavilion dv1000, HP Pavilion dv2000, HP Pavilion dv4000, HP Pavilion dv5000, HP Pavilion dv6000, HP Pavilion dv8000m, HP Pavilion dv9000, HP Pavilion n Notebook PC series, HP Pavilion tx1000, HP Pavilion xf Notebook PC series, HP Pavilion xh Notebook PC series, HP Pavilion xt Notebook PC series, HP Pavilion xu Notebook PC series, HP Pavilion xz Notebook PC series, HP Pavilion zd7000, HP Pavilion zd8000, HP Pavilion ze1000, HP Pavilion ze2000, HP Pavilion ze4000, HP Pavilion ze5000, HP Pavilion zt1000, HP Pavilion zt3000, HP Pavilion zu1000, HP Pavilion zv5000, HP Pavilion zv6000, HP Pavilion zx5000
Manuals for the following HP Presario Notebook PC series. Get maintenance and service guide.
Compaq Presario 300, Compaq Presario 700, Compaq Presario 800, Compaq Presario 900, Compaq Presario 1000, Compaq Presario 1100, Compaq Presario 1200, Compaq Presario 1400, Compaq Presario 1500, Compaq Presario 1600, Compaq Presario 1700, Compaq Presario 1800, Compaq Presario 1900, Compaq Presario 2100, Compaq Presario 2200, Compaq Presario 2500, Compaq Presario 2700, Compaq Presario 2800, Compaq Presario 3000, Compaq Presario B1000, Compaq Presario B2000, Compaq Presario B3000, Compaq Presario C300, Compaq Presario C500, Compaq Presario F500, Compaq Presario M2000, Compaq Presario R3000, Compaq Presario R4000, Compaq Presario V1000, Compaq Presario V2000, Compaq Presario V3000, Compaq Presario V4000, Compaq Presario V5000, Compaq Presario V6000, Compaq Presario X1000, Compaq Presario X1100, Compaq Presario X1200, Compaq Presario X1300, Compaq Presario X1400, Presario X1500, Compaq Presario X6000
Manuals for the following HP Special Edition Notebook PCs. Get maintenance and service guide.
Special Edition L2000 CTO Notebook PC, Special Edition L2005A3, Special Edition L2005A4, Special Edition L2005CL, Special Edition L2005CM, Special Edition L2005CO, Special Edition L2005CU, Special Edition L2005CX, Special Edition L2005US, Special Edition L2098XX, Special Edition L2099XX, Special Edition L2105CA, Special Edition L2105CL, Special Edition L2105NR, Special Edition L2205NR, Special Edition L2300 CTO Notebook PC, Special Edition L2310CU
UPDATE:
Here’s how you can fix known “No Video” issue on some HP Pavilion and Compaq laptops.

Saturday, February 3, 2007

Repair LCD screen with water damage

Yesterday took apart and repaired my notebook LCD screen with water damage. The screen itself was working just fine but it had two different problems.
- previous owner spilled water on the laptop. Somehow the water got inside the LCD screen and left stains inside the screen. The water marks were very noticeable on a white background and it was very irritating.
– the screen also had dust and lint inside also very noticeable on a white background. I have no idea how it got in there but I decided to clean it up too.
To fix both problems I had to open up the LCD screen. This was my first experience on opening a notebook screen. I was pretty confident because I didn’t really care if I break the screen, I just wanted to know if it’s possible to fix it.
Warning: the LCD screen can be easily damaged if you open it up. If you do something wrong the screen might become completely unusable and you’ll have to buy a new screen. It’s very expensive. Think twice before you decide opening the screen. Continue at your own risk.
Here’s my Dell Latitude D610 notebook with water damaged screen I’m going to take apart.
First of all remove the battery from the notebook.


Lift up rubber screw seals and remove all screws.

Carefully separate the screen bezel from the LCD cover and remove the bezel.

Remove two screws from the front and two screws from both sides.

Carefully remove the LCD screen from the cover and place it on the notebook base. Disconnect the video cable and the inverter board cable.

On this model the inverter board is attached to the screen with two screws. Remove both screws, disconnect the screen cable and remove the inverter board.

Carefully peel off sticky tape and foil and put it aside. You’ll have to put it back in place during the screen reassembly.

Remove two screws from both sides of the screen.

Carefully place the screen upside down on a flat surface. Carefully unglue the film that covers the circuit board and remove two screws from the board (top circles). I wasn’t really sure if I have to remove screws on the bottom, so I removed them just in case. Do not touch the circuit board with fingers.

After both screws are removed you should be able to lift up the circuit board. Be careful, it’s still attached to the LCD.

Start unsnapping the metal frame from the screen. There are a lot of latches on all sides of the screen. You can unlock them with nails or a small flat head screwdriver.

After all latches are opened you should be able to separate the screen into three pieces: metal frame, LCD and background (not sure about correct technical name).
If you have lint or dust inside the screen, probably you’ll find it between the LCD and the background. Do not touch LCD or background with your fingers. I was able to remove dust and lint up with a very soft cloth, barely touching the LCD and background surfaces.
After I split the screen I found that the background has a few some kind of optical layers (three transparent sheets) and in my case they were damaged by water. The water dried out and left stains between these optical layers.
In my case removing dust and lint wasn’t enough and I had to go further.

Very carefully separate the LCD with attached circuit board from the background.

To remove damaged optical layers it’s necessary to remove metal locks on both sides of the screen. It’s like a small clip that keeps layers in place.

After I removed both clips, I was able to look between the layers. At first I tried to clean up the dried water marks with a soft cloth but it didn’t help. The stains were still visible and didn’t want to go away.
Fortunately I had another similar screen laying around, it had a cracked LCD. I decided to borrow the optical layers from the cracked screen and transfer them to my screen. I wasn’t sure if it’s going to work, but as I mentioned before I didn’t really care if I break the screen. It was just an experiment.
So I disassembled the cracked screen and carefully transferred the white background and all transparent layers to my screen.

After that I assembled my screen back removing dust and lint with a very soft cloth. Breathlessly connected my new screen to the notebook. Turned it on and…
That’s a miracle, it works!
No dust, no lint, no water mars inside the screen! It’s clear and the background is absolutely clean!

My donor screen had a cracked LCD but it had a good working backlight tube. The backlght tube is very fragile and it’s located inside a metal casing. I didn’t remove the backlight tube, I just broke off the entire metal casing from the plastic frame. I’m going to use this backlight tube for testing purposes.

Wednesday, January 31, 2007

Fixing backlight problem by replacing inverter

Do you have a problem with the backlight on your laptop? If yes, you are not alone, that’s one of the most common laptop problems. In most cases the screen inverter is the culprit. Here are some LCD screen backlight failure symptoms that could be related to a bad inverter board:
- Laptop boots as usual but after some time the screen blacks out. You still can see an image on the screen but it’s very dim. You might even use a flashlight to see it better. Sometimes the backlight comes back for a while but then goes off again. In some cases you can turn the backlight on if you tap rapidly on the lid close switch.
– The screen always stay black and the backlight never comes on but you still can make out an image on the LCD. It’s dark, but the image is still there.
-In some cases you might hear a buzzing noise coming from the area where the inverter board is located, it’s on the bottom part of the display assembly.
NOTE: if you cannot see an image on the screen (not even very dim image), most likely you have a different problem and there is nothing wrong with the screen inverter.
Other related articles:
Laptop has bad video on the LCD screen. What is wrong?
Notebook display assembly diagram. How image appears on the screen.
How to troubleshoot and fix laptop video problems
How to replace laptop backlight lamp (CCFL)
Here’s an example of replacing the FL inverter board on an IBM ThinkPad T41 notebook. This guide will work fine for any other IBM notebook. Replacing screen inverter on other notebooks like Dell, HP, Toshiba, etc… will not be much different.


First of all, unplug the AC adapter and remove the battery.
In order to access the inverter board you’ll have to remove the LCD screen bezel. On most laptops screws are hidden behind screw seals. In this case we have 5 screw seals on the front. Carefully remove the seals with a sharp object and glue them on the LCD bezel, in this case you will not lose them. Remove all screws and mark them somehow so you are not confused when you assemble the notebook back.

Some laptops also have screws on the side of the display. This notebook has 3 screws on each side. Remove screws seals and then remove screws.

Start removing the LCD bezel with all fingers. Carefully wiggle the bezel to release plastic latches. Never use any sharp object during disassemble because you can accidentally damage the screen.

If latches are very tight you can use a guitar pick to unlock them. Insert the guitar pick between the LCD bezel and cover and carefully move it alone the side.

This notebook allows you to replace the inverter board without removing the LCD bezel completely. Lift up the bottom part of the bezel and remove one screw securing the inverter board to the LCD cover. This location is very common for the screen inverter. On most laptops you’ll find it under the display bezel below the screen.

Carefully lift up the FL inverter and rotate it a little bit. Unplug cables on both sides. The left side of the inverter board connects to the video cable, the right side to the backlight bulb (CCFL tube) inside the LCD screen. Remove the inverter and replace it with a new one.

To find a new inverter board (and any other spare part too) for any IBM notebook you should use the FRU number from the part.

Friday, November 3, 2006

Very strange hard drive failure symptoms

A few days ago I had to repair a notebook with symptoms that didn’t look like a hard drive failure at all. But the problem was fixed after I replace the hard drive.

It was Toshiba Satellite A70-S249 notebook with the following problem.
When I press on the power button, the laptop starts up as usual and a red Toshiba logo appears on the screen. After a moment the logo disappears and the screen turns black without any faint image and flashing cursor. The blue light around the power button stays on and fans continue to spin normal but nothing appears on the screen. I noticed that the hard drive LED blinks green on the startup and after that shows no activity at all. After a closer inspection I noticed that the screen is not completely black (like dead black), it didn’t have any image on it but it had a very faint backlight (I would say about 3-5% of normal brightness). I was able to see that there is some backlight after I pressed on the lid close switch and the screen turned to completely black.

Here are my troubleshooting steps that I went through to find the problem.
First of all, I replaced the memory module and didn’t get any changes. Removed the wireless card, still had the same problem.
After that I removed the hard drive and started the computer. This time I got something. The notebook successfully passed the Toshiba screen and started looking for a boot device. I got some activity on the screen. To make sure that the notebook itself works fine, I booted it from Knoppix (live Linux CD) and successfully loaded the Linux operating system to the desktop. So, that’s the hard drive problem!
I installed the hard drive back in the laptop and tried to boot it again. The same failure occurred again; I got a black screen with a very faint backlight and no hard drive activity at all. I tested the hard drive with Hitachi DFT test and failed an advanced test. The problem is detected!
Finally I installed a new hard drive, reimaged the drive with a recovery DVD and got the laptop back up and running.
By the way, even though the customer’s hard drive failed the DFT test, I still was able to access it from another computer. The customer had important personal files on the failed drive. I connected it to our recovery desktop computer using IDE adapter. The “failed” hard drive was detected without any problem and I was able to recover the data.

Wednesday, August 30, 2006

IBM ThinkPad maintenance manuals

HMM will provide you instructions for troubleshooting, diagnostics, removal and replacement laptop hardware. All IBM HMMs are publicly available. You can find HMM for your laptop on the IBM website or you can follow the link below. All HMMs are in pdf format, so you can download them and use at your convenience. For hardware replacement instructions find “Removing and replacing a FRU” chapter.




IBM ThinkPad Computer Hardware Maintenance Manuals Year 2001-2006


IBM ThinkPad A2*m, A2*p


IBM ThinkPad A2*e


IBM ThinkPad A21e


IBM ThinkPad A22* (Wireless models)


IBM ThinkPad A30, A30p, A31, A31p


IBM ThinkPad G40, G41


IBM ThinkPad R30, R31


IBM ThinkPad R32


IBM ThinkPad R40, R40e


IBM ThinkPad R50/p, R51


IBM ThinkPad R50e, R51e, R52


IBM ThinkPad R60, R60e


IBM ThinkPad T20, T21, T22, T23


IBM ThinkPad T30


IBM ThinkPad T40/p, T41/p, T42/p


IBM ThinkPad T43


IBM ThinkPad T43/p


IBM ThinkPad T60, T60p


IBM ThinkPad X20, X21, X22, X23, X24


IBM ThinkPad X30, X31, X32


IBM ThinkPad X40


IBM ThinkPad X41


IBM ThinkPad X41 Tablet


IBM ThinkPad X60/s


IBM ThinkPad Z60m


IBM ThinkPad Z60t


IBM ThinkPad Z61e, Z61m


IBM ThinkPad Z61t






IBM ThinkPad Computer Hardware Maintenance Manuals Year 1997-2001


TransNote


i Series 1200, 1300, ThinkPad 130


i Series 1400, 1500


i Series 1400, 1500


IBM ThinkPad 240


IBM ThinkPad 240X


IBM ThinkPad 380, 385, 560, 760, 765


IBM ThinkPad 380XD/385XD


IBM ThinkPad 380Z


IBM ThinkPad 390


IBM ThinkPad 390E


IBM ThinkPad 390X


IBM ThinkPad 560X


IBM ThinkPad 560Z


IBM ThinkPad 570/E


IBM ThinkPad 600


IBM ThinkPad 600X


IBM ThinkPad 770



 
Get IBM laptop manuals here: IBM ThinkPad notebooks hardware maintenance manuals.
1. Select product type.
2. Select series.
3. Select subseries/model.
4. Click on “Go” button.
5. Click on “Manuals” tab on the top of the page.
6. Click on “Hardware maintenance manuals” link on the left.
7. Download hardware maintenance manual.

Friday, August 18, 2006

Fixing bad video on LCD screen

Here I’m going to post some laptop screen photos showing bad video output. I’ll explain what was wrong with the screen and how I fixed it. I plan to ad more examples as soon as I get new pictures. If you have your own example (and know how to fix it) please let me know and I’ll post it too.
Example 1.
Here’s a picture of Satellite M55 LCD screen I made this morning. I got this video output as soon as I started the laptop. There were a lot of vertical lines, and they were changing color without any pattern. To me it looked like Northern Lights (never seen in real life) :). The external monitor worked fine.

As soon as I applied some tension to the screen it changed the pattern. Some horizontal lines appeared in the middle of the LCD.

Here’s the difference. When I torque the screen, the image appears but it’s distorted with some horizontal lines running across the screen.
Reseating the video cable didn’t make any change and the problem was fixed after I replaced the LCD screen.
Example 2.
I took this picture from Toshiba Satellite M65. I think that this example is very typical. One day you wake up, turn on the laptop and see one or a few hair-like vertical lines in different colors.

When you move the LCD screen some lines might disappear or more lines appear on the screen. A video output on an external screen would be perfect, without any lines. Unfortunately, these lines indicate a screen problem. I’ve never seen this kind of video output caused by a bad video cable or bad FL inverter board. My laptop was fixed after I replaced the LCD screen.
Example 3.
The photo below comes from Toshiba Satellite 5205. The laptop displays identical vertical lines all over the LCD screen as soon as I turn it on. Sometimes these lines are red, sometimes they are blue, sometimes they become wider and change color to white.

The same pattern appears on the external monitor. It displays same vertical lines. When the same video defect appears on both monitors – internal LCD screen and external screen, then most likely it happens because of a bad video card. On some laptops the video card is integrated into the system board, on other models it’s a separate module.

In this example, the vertical lines were caused by a failed video memory on the system board. I’ve tested the video memory with Microscope utility and it failed the test. In Toshiba Satellite 5205 the video memory is integrated into the system board. To fix the problem, I’ll have to replace the board. (We do not have equipment to replace the memory module itself).
Example 4.
Here’s another example of a bad LCD screen. My bad! It wasn’t the LCD screen problem.

As soon as I turned on the laptop, I was getting these reddish marks on the LCD screen but not on the external monitor. Reseating and replacing the video cable didn’t help. The problem disappeared when I installed my test LCD screen. Yes, for some reason I wasn’t able to reproduce the problem on my test LCD screen. But the reddish video appeared again as soon as I replaced the screen. I guess it happened because the system board had some kind of intermittent problem with onboard video or video connector. Long story short, I had to replace the system board and it fixed the problem. Yep, I misdiagnosed this laptop.
Example 5.
Here’s one more example of a faulty LCD screen. The left half of the screen works just fine but the right side is completely white.

Example 6.
Here’s another laptop with a bad LCD screen. This time it’s a tablet PC.

Example 7.
This screen looks like the screen on the example 1. I hooked up an external monitor and the external video works perfectly fine.

Here’s the difference. When I torque the screen, the image appears but it’s distorted with some horizontal lines running across the screen.

After a few seconds the image washes away.

I had to replace the LCD screen.
Example 8.
This laptop displays inverted colors right from the startup. As you see, the Toshiba logo is light green instead of red. The background is light gray instead of black. The Intel logo should be blue on a white background but it is red on a black background.

When your laptop displays inverted colors as on the picture above, this is an indication of a bad screen. You’ll have to replace the screen.
Example 9.
Here are two more screens. In both cases this problem is related to the LCD screen, witch means the screen has to be replaced.
On the image below you see a white band running from the top of the screen to the bottom. This band appears right from the laptop startup and runs through the logo too.

On the following image only the left side of the screen is working properly. This problem is caused by faulty LCD screen.

Other post related to troubleshooting laptop video problems:
How to troubleshoot and fix laptop video problems
Taking apart notebook LCD screen
Replacing LCD screen inverter
The newly installed screen is not working

Saturday, July 8, 2006

Display assembly diagram

Here is a simple diagram that will help you to understand how a notebook display assembly works and how an image appears on the screen. I’m not an artist and I tried my best drawing this diagram, so if you cannot see a laptop in this picture, don’t be mad.

A generic display assembly includes a very few parts and knowing them will help you to understand witch part can cause a problem if you laptop video not working properly.
Video cable. A video signal from the motherboard goes to the LCD screen through the video cable. The video cable connects to the motherboard (or video card) through the connector 1. The video cable connects to the LCD screen through the connector 2. The video cable (in most cases) is also responsible for supplying a necessary voltage for the FL inverter board. The video cable connects to the FL inverter board at the point 3.
FL inverter board. This board is responsible for converting low voltage DC power (point 3) to high voltage AC (point 4), necessary to light up the backlight bulb. If the FL inverter board is bad, the LCD screen (backlight bulb) will not light up when you turn on the laptop, but you still should be able to see a very dim image on the screen.
CCFL (backlight bulb). When the backlight bulb lights up, you can see an images on the LCD screen. In most cases the backlight bulb is a part of the LCD screen and if it’s bad, the entire screen has to be replaced. By the way, some specialized repair shops can replace the backlight bulb itself.
Lid close switch. The lid close switch is a small button that locates close to the display hinges. On some newer models there is no button, because the switch is magnetic. You can set up your laptop to go to a hibernation mode or to a standby mode when the LCD is closed. It’s done through power management software. These modes are triggered when the display is closed and the lid close switch is pressed down. If the LCD screen on your laptop will not light up when you open the display assembly, check the lid close switch is stuck inside (it might happen because the switch is dirty).
Related articles:
Fixing notebook video problems.
Disassemble LCD screen with water damage.
Screen inverter replacement.
Laptop has bad video on the screen.