Toshiba Satellite A75 failed power jack workaround

Today I received an email from Tony Sakariya who was experiencing a problem with the power jack on his Toshiba Satellite A75 laptop. He’s been able to fix the problem by relocating the power jack outside the laptop case away from the system board.
 
I would like to share with others a tip for repairing their Toshiba A75 laptop for the DC Jack and battery charge problem.
I have a Toshiba A75-S209 for a year now. After the first 3 months it developed the exact same problem. Battery would not charge and I had to twist and turn the power jack to make the connection. Since it was in warranty, I returned it and they repaired and sent it back to me. The problem recurred again after about 4 months and I sent it again and they repaired it and worked fine for 5 more months and it failed. This is a design flaw with Toshiba. Now that I am out of warranty, I decided to repair it myself.
Now here is what I want to share with others. Resoldering the power jack with a new one does solve the problem for a while but it will reoccur. Hence I decided to bring out a wire with the Jack outside. Of course it looks dirty but it is a permanent solution. I am attaching the photo of the repair I did. I got the DC jack from ebay and insulated it with a electrical insulation tape. Now it is working fine, I do the connection and disconnection on the dangling power jack outside the laptop and hence no chance of breaking the soldering outside.


• Coil the pair of wire one round through the ventilation grill before taking it out as shown in the picture above. This is to prevent any external shock or force being directly transmitted to the soldering joints.
• Now we need to connect a new DC Jack to other end of the wire. I purchased the new DC jack from  eBay for $6. Shown in the picture above the white wire is the positive terminal (+) and hence must connect to the inner ring of the DC Jack. Similarly the blue wire being the negative terminal (-) should connect to the outer ring of the DC jack. Refer the picture below on how the wires are soldered to the DC Jack. Be careful not to short the leads as they are very close.

• Now neatly wind a round of insulation tape over the wire and especially on the exposed DC Jack exterior. This will prevent any short-circuit and also give a better appearance.

Valued Comments.
Submitted by Binney:
The workaround relocates the jack externally. When I did this, a short occurred between the metal casing on the top cover (the one removed with the guitar pick). This happens if the solder repair is too tall. I covered my repair with electrical insulation tape and that fixed the problem. It took me quite some time to figure out where the short was and would like to save others the headache.
 
Comments #282, 286 submitted by Jake and John:
Size N: DC Power Jack #274-1576 from Radioshack works perfect and looks great. Costs $2.99, easier to solder, snugger fit, 5.5mm O.D. x 2.5mm I.D.
Here are some pictures of the end result of the repair with
the Radio Shack type jack. I added one of those quick release
key holder that I had lying around as a retention holder.
Here is what it looks like unplugged: Power tip unplugged.
Here is what it looks like with the adapter plugged in and
the key holder reattached: Power tip plugged.

Toshiba Satellite A105 battery charging problem

Today I got Toshiba Satellite A105-S2712 for repair with the battery charging problem. It is a new model and we do not have a lot of experience with these laptops. The customer complained that the laptop will not charge the battery when it is plugged into the AC outlet.
The laptop failure symptoms:
The laptop will not turn on when I try to start it from the battery. When the laptop is turned off and plugged into the AC outlet the battery charge LED doesn’t light up. I know that the battery is not charged and the LED should light up when I plug the laptop into the AC outlet. The laptop starts fine when it is plugged. When I move the mouse over the Toshiba Power Icon in the lower right corner, the balloon will pop up and there is a line in there: Battery Remaining: N/A.
The problem repair procedure:
You can easily fix the problem just by updating the BIOS. Toshiba says that the BIOS version should be at least v1.30. So, go to Toshiba website and click on Downloads. Select your laptop model and find any downloads for the BIOS. In the BIOS change history you will see the description of changes.
After I updated the BIOS, the battery charging problem disappeared.

Toshiba Satellite M35X, A70 or A75 locks up

If you own a Toshiba Satellite M35X, A70 or A75 laptop then you can experience the following problem. You laptop might lock up, freeze up or even reboot by itself when you touch the palm rest around the speakers area. It happens because of a static electricity discharge when your touch the laptop speakers. In some cases you will not even fill that discharge. The problem occurs because of improperly grounded top cover assembly. To fix the problem, it is necessary to install a new modified top cover assembly. If you laptop was made before January 2005 then most likely you have unmodified top cover. For example, I made some pictures from a Toshiba Satellite A75 top cover assembly. The top cover for Toshiba Satellite M35X is almost identical.
On these pictures you see unmodified top cover assembly for Toshiba Satellite A75. The foil runs from the speaker and from the touchpad to the metal chassis.


On these pictures you see a modified top cover assembly. The foil runs from the speaker and the touchpad, touches the metal chassis and ends on a screw stud.

On this picture I remove the metal bracket, so you can see where the foil tape is connected.


I think it is possible to make this modification yourself. All you need is to find a foil and run it as it shown on the pictures. I have never done it myself, so not sure about the result.
Here are some other problems found in these models.
Power jack issues: Toshiba Satellite M35X and Satellite A75 power jack and battery charge problem
Overheating: Why my Toshiba laptop suddenly shuts down by itself without warning?

CD-ROM drive disappeared from My Computer

One day you turn on your computer and cannot see the CD-ROM or the DVD-ROM drive in the My Computer window anymore. This problem is very common for laptop and notebook computers and might be caused by a failed drive or by corrupted software. You can try the following repair steps before you decide that your drive is bad.

I found this solution on Microsoft website and it helped me many times to fix the problem with a missing DVD/CD-ROM drive. I always try removing the CD/DVD drive from the device manager first and if it doesn’t fix the problem I go with removing the registry entry. Method 1 worked very well for me.
If the above mentioned methods didn’t work for you, you can try to reseat the optical drive. Overtime the CD-ROM drive connector might get oxidized and a simple drive reseating can fix the problem. Try to remove the drive from the laptop and put it back. See if it will fix the problem.
You can also try to boot from any bootable CD to see if you laptop recognize the CD-ROM drive on BIOS level. Put any bootable CD (Live Linux CD, Windows XP CD, Windows 2000 CD, etc) into the CD-ROM drive and change the boot order to start from the CD-ROM drive. If you laptop starts to boot from the CD, then the drive is recognized in BIOS and most likely it operates properly. In this case look for a software problem. It might be necessary to reload the operating system to fix the software problem. If you cannot boot your laptop from a bootalbe CD, then the drive might be bad itself.

How to troubleshoot and fix video problems

Here are some tips and tricks for troubleshooting and fixing laptop video problems. Video issues are very common within portable computers and with the following tips you should be able to detect and eliminate basic laptop video problems.
Laptop LCD screen has a faint image.

Look at the LCD screen very closely and check if you can see a faint image on the screen. It’s possible that the LCD lid close switch stuck in the “closed” position and the backlight stays off even when you open the LCD screen or turn on the laptop. The switch turns off the backlight when you close the LCD display to save the laptop battery power. Check the LCD lid close switch. Usually it is a small plastic pin located close to the LCD hinges. Try to tap on the switch a few times to turn on the backlight. If after tapping on the LCD lid close switch the backlight stays on, you fixed the problem.
It is also possible that after tapping on the LCD lid close switch the backlight works fine, you see a normal video on the screen for some time and then the backlight turns itself off again. In this case I would blame the FL inverter board. Try to reseat cables on both end of the FL inverter to make a better contact between the cables and the FL inverter board. If it doesn’t help I would try to replace the FL inverter board.

Laptop LCD screen is solid white color.

Most likely it is just a bad connection between the LCD display and the system board. I would try reseating the video cable connector on the back of the LCD screen first and check if it fixes the problem. After that I would try reseating the video cable connector on the system board. I would also try reseating cables if there is no video on the LCD screen at all.
The video on the LCD screen is garbled.

Try to connect the LCD screen to an external monitor. If the external video is fine, you have a problem with the LCD screen or the LCD video cable. You can try to fix the problem by reseating the video cable on the back of the LCD and on the system board.
If you see the same garbled video output on the external monitor most likely it is not the LCD screen problem. In this case the system board (with onboard video) is bad or the video card is bad.
I understand that these tips will not cover all video problems with portable computers. If you have a different problem, you are welcome to leave a comment and I will try to help you if I can.
Here’s a notebook display assembly diagram.
Related articles:
Fixing notebook LCD screen with water damage.
Screen inverter replacement. Fixing laptop backlight problem
Laptop has bad video on the LCD screen. What is wrong?
Laptop screen shows strange colors. What could be wrong?

How to connect 2.5 IDE hard drive to PC

To connect a laptop hard drive to a desktop computer you have to use a Laptop IDE Hard Drive Adapter. You can easily find this adapter on the Internet for $10-$15. This adapter is very handy if you want to scan a laptop hard drive for viruses and spyware using antivirus software installed on a desktop PC, transfer data from a laptop hard drive to a desktop computer or create a ghost image from one hard drive to another. I also use this adapter if a laptop hard drive has failed and I have to recover data from it.
When you connect a laptop IDE adapter, a desktop IDE cable and a laptop hard drive to each other, make sure to connect pin 1 on the hard drive, pin 1 on the desktop IDE cable to pin 1 on the adapter. On a desktop IDE cable the side painted in red goes to pin 1.

On a laptop hard drive there are 2 groups of pins. One group has 43 pins and the other has 4 pins. The pin 1 is located on the side closer to the group of 4 pins.

After you’ve assembled everything together, connect the IDE cable to a desktop PC. Connect it to a free IDE connector on the system board. When you start the computer, you should see the laptop drive in BIOS and in Windows. You can treat this drive as a regular hard drive.

 
In the next post I explain how to access data using an external USB enclosure.

How to remove BIOS password from Toshiba

You can use this plug to remove or clear the BIOS password from older Toshiba laptops. I tested the plug and it successfully cleared the BIOS password from Toshiba Satellite 1415, Satellite 1800 and Satellite Pro 6100. Using the plug you should be able to remove a BIOS password from most Pentium III Toshiba laptops and from some Pentium IV laptops. To make a password removal tool you need a DB25 plug from a parallel printer cable (cable with a plug that you can take apart), a solder gun and 30-40 minutes of your time.

Cut a DB25 connector off an old parallel printer cable and remove screws to disassemble the plug. The wires should be long enough to strip the ends and solder them.
 
All pins on the connector are marked from 1 to 25 and you should connect and solder together the wires from the following pins:



1+5+10
2+11
3+17
4+12
6+16
7+13
8+14
9+15



 
 
On some connectors pins 18 through 25 are already connected. If they are not connected, connect them. Do not connect a wire from pins 18-25 and a ground wire to anything, just insulate it with electrical tape and leave alone.

Carefully fold the wires, put wires inside the DB25 connector and assemble the connector.

 
How to use the Toshiba BIOS password removal tool: connect the plug to the parallel port on your Toshiba laptop and turn on the laptop. You should bypass the BIOS password and the laptop will boot directly to the operating system.
You can find and purchase the BIOS removal plug on eBay. Before you buy, make sure it works with your Toshiba laptop.
UPDATE for all Toshiba owners:
Some newer Toshiba laptops can start asking for the BIOS password even if the password has never been set. This affects the following models: Satellite A100, A105, A130, A135, A200, A205, L35, M200, M205, P100, P105, P200, P205 and probably some other models.
Before you can use the laptop, the BIOS password has to be cleared.